Show Me

You could start to describe your product or service, trying to reassure your customer that it's exactly what they want…

… or you could show them, with Full Picture!

Agent start

Lee, the sales agent.

Customer start

Tish, the customer.

Top point

I can show you that, Tish. Agent

Wow, really? That's so cool! Customer

Just pull up our website at www.myholz.com Agent

Customer Ipad

Tish was browsing Lee's website earlier, so she already has it open on her tablet.

Agent Monitor

Lee logs in and starts a new session. The session will store a history of everything that happens whilst he is connected to Tish.

Customer Ipad

Tish clicks the Full Picture link at the bottom of Lee's homepage and is taken to a Full Picture connection screen showing a 3 digit code, and branded just like Lee's website.

Agent Monitor

Lee asks Tish to read out the PIN number on her screen.
He locates it in the customer queue, and connects to Tish.

Customer Ipad

Tish is greeted with Lee's welcome screen.

Agent Monitor

Lee is now ready to start finding the content he needs to describe his products and, reassure Tish. He uses the search and filters to locate the products he needs…

Agent Monitor

…and then clicks the images to send them to Tish's tablet.

Customer Ipad

Tish sees the images immediately - now she can see what Lee was talking about!

Agent Monitor

Lee continues with his pitch, finding and sending other content just as easily. Brochure pages, web links, plans and maps…

Customer Ipad

…they all help Tish see the Full Picture and really understand what Lee is selling.

Agent Monitor

Lee needs to look up a price so he cues up a video and sends it to Tish, keeping her occupied while he checks on another system.

Customer Ipad

As the video plays on her screen, Tish thinks to herself, "Now THAT's what I'm talking about!" and asks Lee about the upgrade when he returns.

Agent Monitor

At the end of the call, Full Picture helps Lee create and send the all-important follow up email, summarising his conversation with Tish…

Bottom point

…leaving his customer delighted!

Agent finish
Customer finish

Are you ready to get the Full Picture?

We really DO mean it… seeing is believing! What better way to find out how Full Picture works and what it can do than to take it for a spin? Just sign up below for a free 30 day trial, or leave your details and we'll be in touch to give you a demo.

So… are you ready to get the Full Picture?